Our story
It started with a bad phone call
In 2003, Dana Whitfield was a senior manager at a regional accounting firm when a client called her, close to tears, about a tax bill he had not seen coming. He had done nothing wrong. Nobody at the firm had done anything wrong. The return was accurate and filed on time. He simply had no idea it was coming, because in eleven months nobody had spoken to him.
She was told the call would need to be logged as billable time.
Keystone Ledger opened the following year on a straightforward premise: the numbers are the easy part. The hard part — and the part almost nobody does — is making sure the person the numbers belong to actually understands them, in time to do something about it.
Twenty-two years later that is still the whole business. We file several hundred returns a year, we keep the books for businesses from two-person contractors up to eight-figure practices, and we have never once sent an invoice for a phone call.